Kintsugi in Boston

Important Notes

• If your item is extremely thin or has many broken fragments, please contact us for consultation.

• Please note that the finish may wear off over time.

• Traditional method repair is food-safe finish, but not microwave/dishwasher safe.

• Modern method repair is non food-safe.

• For ceramics and porcelain with crazing (fine cracks in the glaze), urushi lacquer may seep into the cracks.

• For unglazed or matte-finished ceramics, metal powders may settle into tiny pores and become difficult to remove.

• Items that are exposed to high heat for long periods (such as earthenware pots) or those that remain in constant contact with water (such as vases and planters) can be repaired in form but will no longer be suitable for use. Please enjoy them as decorative pieces.

• If your item has been previously glued together with adhesive, please remove the adhesive before bringing it in.

Food Safe Repair

A time-based repair for continued use

• Repaired using traditional urushi (Japanese lacquer)

• Finished with pure gold, silver, black/red/blue urushi finish (no metal powder.)

• We can offer brass/tin finish for a reasonable option. Recommended for decorative or display use. Use as tableware at your own discretion.

• Hand wash only. No microwave. No dishwasher. No direct heat.

Best for:
Objects that return to daily life, held, used, and cared for

Estimated Pricing (Urushi, Brass, Tin / Silver / 24K Gold finish)

• Small chip: $150 – $165 / $160 - $190 / $180 - $210

• Hairline crack: $160 - $190 / $170 - $250 / $200 – $280

• Multiple breaks: $180 - $250+ / $190 - $300+ / $250 – $500+

‍ ‍ *Pricing varies based on size and complexity. Quote provided after photo or in-person review.

Turnaround time:
Approximately 2–4 months
(due to multiple layers and curing process)

Decorative Repair (Non-Food Safe)

Aesthetic restoration for display and light use

• Finished with brass, tin, copper, or alternative metal powder

• Using synthetic material

• Not suitable for food or liquid contact

Best for:
Objects for display, memory, or visual appreciation

Estimated Pricing

• Small chip: $80 – $120

• Hairline crack: $100 – $150

• Multiple breaks: $150 – $250+

Turnaround time:
Approximately 3–6 weeks

1. Inquiry & Estimate
   Please send details and photos of your broken piece through our contact form or email. Include several photos of the whole piece, showing the inside, outside, and any cracks. This will help us give a more accurate estimate.

2. Final Estimate & Deposit

   If you accept the estimate, we will evaluate your piece when we receive it and email you the final repair cost and payment form.
   The 40% deposit is required through links in the email before we begin the repair. If you decide not to go ahead, we will return your item. The customer is responsible for return shipping fees.

3. Repair Process

   After payment is confirmed, we will start the repair.
   This will take about 3 - 4 months, depending on the damage.

4. Completion & Return

   Your repaired item will be sent back to you or can be picked up in Boston.
   You are responsible for round-trip shipping costs.
   Depending on demand, there may be a delay in accepting new items.